Recload — Refund & Cancellation Policy
Effective date: [DATE]
Contact: [support@yourdomain]
Cancelling
You can cancel your subscription at any time from [your account page / by emailing
[support@yourdomain]]. When you cancel:
- Your subscription stays active until the end of the current billing period,
then stops renewing.
- You keep access to Recload until that period ends.
- We do not charge a cancellation fee.
Refunds
- [14]-day money-back guarantee: if Recload isn't for you, email us within
[14] days of your first payment and we'll refund it, no questions asked.
- After that window, payments for completed billing periods are non-refundable,
and cancelling does not refund the current period (you keep access until it
ends).
- If you were charged after cancelling, or billed in error, contact us and we'll
make it right.
Statutory rights
Nothing in this policy limits any non-waivable statutory rights you have under
your local consumer law (for example, EU/UK "right of withdrawal"). Where those
apply, they take precedence over the above.
Chargebacks
If you have a billing problem, please contact us first — we can usually resolve
it faster than a chargeback. Fraudulent chargebacks may result in termination of
access.
How to reach us
Email [support@yourdomain] with the email address you subscribed with. We aim to
respond within [2] business days.